Terms & Conditions

Our Products

All items are hand-made in Port Douglas, Australia and are unique. They may vary slightly in colour & pattern to those visible on your screen. We do not issue exchanges due to any of these variations. All items are sizes are described as accurately as possible. PLEASE CHECK OUR SIZE MEASUREMENTS WHICH ARE LISTED WITH EVERY ITEM AGAINST YOUR OWN JEWELLERY TO MAXIMISE SATISFACTION.

Wild Jewellery Online Shopping

By using this website – wildjewellery.com.au - you accept and agree to be bound by these Terms and Conditions, the Privacy Statement and such other policies as we notify you from time-to-time, which together constitute the entire agreement between us. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

These Online Shopping Terms and conditions apply to all orders which you, the customer place using our website www. wildjewellery.com.au which is operated by Wild Fine Art Jewellery, ABN 84 812 534 601. Please read them carefully before placing your order and keep a copy for future reference.

Acceptance of Orders

All orders received are subject to acceptance by Wild Fine Art Jewellery and we reserve the right to reject any order without giving reasons. No contract to supply goods or services to you will come into existence unless we dispatch goods or provide services to the purchaser or otherwise communicate to the purchaser, our acceptance of an order.

Checkout

Before placing your order, you should carefully read the Terms and Conditions.

Confirmation of online order

Once your order has been placed, you will receive a confirmation of your order via email, we recommend saving it for your records.

Shipping Information

Goods will be shipped using Australia Post and normally sent within 2 business days of the order. As a guide, most orders are received within 7 days of purchase. We use regular mail and cannot arrange special delivery or collection of items. Domestic purchases will incur GST - which is included in the quoted prices. We will advise our customers within 2 days if goods are not available.

We aren’t able to track international air parcels.

Shipping times:
Australia standard: 2 - 4 business days
International standard: 4 - 10 business days
International express: 2 - 5 business day

Exchanges

WILD Fine Art Jewellery does NOT issue refunds. Exchanges can be made by emailing us within 14 days of receiving the goods. We can exchange for other items of the same value.
*PLEASE NOTE, RETURNED GOODS SHOULD BE RETURNED IN THE SAME CONDITION AS RECEIVED WITHIN UNDAMAGED ORIGINAL PACKAGING. WE CANNOT ISSUE EXCHANGES ON DAMAGED ITEMS OR PACKAGING.

Please return any items to:

WILD Fine Art Jewellery
Online Store
PO Box 451
Port Douglas
4877 QLD
Australia

Export Restrictions / Customs / Currency

All of the product prices on this website are listed in Australian Dollars (AUD). None of the WILD Fine Art Jewellerys products are currently subject to any export restrictions. All taxes and duties including customs excises and import taxes are the customer's responsibility and may be a government requirement of import. 

Disclaimer

WILD Fine Art Jewellery will not take responsibility for any breakages after the order has been delivered in good condition. We are not responsible for any delivery delays after the order has left our studio or due to any circumstances beyond our control.

Privacy Policy

WILD Fine Art Jewellery is committed to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletter and to personalize your shopping experience with us.

Registered users may receive additional announcements from us about products, services or special deals. At any time users can choose not to receive information by emailing us.

We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours. If our policy on information collection or uses changes, we will update this policy page.

Security

WILD Fine Art Jewellery makes every effort to ensure that all of the transactions that occur on our website are secure. We provide a range of payment methods including VISA, MasterCard and AMEX.  All orders are processed via Paypal, which is a secure third party gateway and independently guaranteed.

Contact us

If you have any questions or worries regarding your order please feel free to email us.

PO Box 451
Port Douglas
4877 QLD
Australia

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